Tips for dealing with common iPhone 5c problems (Part 1)

Tips for dealing with common iPhone 5c problems (Part 1)
Issues with your iPhone's jack can disrupt music listening.

It's been two weeks since you got your brand new iPhone 5c, and right now you're still cruising on the euphoria of having a phone as elegant, compact and versatile as the one at your fingertips. But suddenly, over a period of a few days, you being to notice something … The battery is dying fast. Surely it wasn't like this when you got it! Why is the juice timing out after only a few hours when the people at the store promised you a per-charge life of up to 10 hours? Before you start fretting too much, know that here at iResQ, we're flooded with iPhone repair requests all the time. And while many are quite serious – you can't do much with your phone, for instance, if the screen is totally shattered – there are numerous other cases where issues can be dealt with or even outright prevented at home. Therefore, we present this first installment of dealing with some common iPhone 5c problems:

  • iPhone 5c headphone jack not workingIt's more than a little irritating when you go to listen to music on your iPhone only to discover that the jack apparently isn't accepting your headphones. Either way, there are steps you can take to fix this issue. First of all, your jack may simply require a cleaning, which is something you can do in the comfort of your own home. According to Gazelle, there are a few different ways to go about cleaning your jack:
  1. With a Q-tip. Go into your medicine cabinet, grab a Q-tip and get to work. Treat the jack as if it were your own ear, which is to say be very gentle. Also, make sure the tip is dry or else you risk water damage.
  2. Paper clip and tape. The principle is the same as the Q-tip method, but provides for a bit more adhesive power. If you think there may be outside matter that's all but glued to the inside of the jack, attacking (well, gently attacking) it with some double-sided tape wrapped around a paper clip is the way to go. 
  3. Air can. If you're one of those handy people who's always got an air can at the ready, this is the perfect use for it. A big dose of air into an affected jack can accomplish the same thing as the other two methods without presenting any threat to the safety of the device.
  • iPhone 5c headphone problemWith your jack all fixed, you sit down on the couch to treat yourself to some well-earned tunes. Plugging in your headphones, you soon discover – to your extreme annoyance – that the music you're playing is only coming out of one earpiece. We've had a good deal of customers who've encountered this exact problem and sent their devices in to us for a repair. But most of the time the issue with music coming out of only one side indicates that it's not an iPhone problem at all, but instead the fault of the headphones you're using. Unless you shelled out big bucks on your headphones, you can pretty much guarantee that they'll start deteriorating after a while, and one of the first tell-tale signs is the loss of sound in one ear. The test you can do at home for this problem couldn't be simpler: Just swap out for headphones for another pair, and see how those ones work. 

​​Our tips for iPhone 5c maintenance don't end here. Tune in soon for part two of this piece. Of course, it's always good to be as prepared as possible. So in the meantime, why not check out the iPhone repair services offered by iResQ?

Marcelina Hardy

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