Blog Archives

Always back up that iPhone

Whether you're using an IPhone 4 or 5c, it's crucial that you back up the device frequently, because you never know when you'll land in a situation where the data on your phone could be thrown in jeopardy. This happened to a Pennsylvania customer of ours recently when his wife accidentally dropped the phone in…
Posted in iBreak Stories

Situations you don’t want to get into with your iPhone 5

What's the only thing more exciting than the iPhone 5? In our mind, nothing! However, every once in a while people get too carried away by the joy of having an iPhone 5 and can find themselves suddenly needing the services of a cell phone repair shop. So we thought we'd put together a list of…
Posted in iBreak Stories, iPhone Repair

How to Fix a Broken iPad – Customer Story

I was pretty shocked when we broke the screen on our iPad 2, but luckily we already had a plan in place for repairing it. My Story on How to Fix a Broken iPad Just prior to this incident our tablet’s Wi-Fi had stopped working, so we had immediately jumped onto Amazon to search for…
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Posted in iBreak Stories, iPad Repair

Be careful with your iPhone 5! Some cautionary tales

The iPhone 5 is a great device – so great, in fact, that we don't blame you for wanting to take it everywhere. After all, is there one function the machine can't carry out? However, it's important to be mindful of your iPhone's well-being, since, like all tech products, the phone is susceptible to wear…
Posted in iBreak Stories, iPhone Repair

How to NOT Break Your iPad – Damaged iPad Stories

Whenever anyone orders an iPad repair from us, we ask how it was broken. We like to collect this data to know exactly what we are dealing with when we receive a device. As a courtesy, if someone drops a device and orders an iPad screen repair, we check to make sure there aren’t any…
Posted in iBreak Stories, iPad Repair

Tea time is bad news for MacBook, and other repair stories

Tea for two and two for tea (only one comes out OK) The situation: A Pennsylvania woman sent her device in for a MacBook repair after its keyboard had an unfortunate brush with some tea. What happened: As with many of our customers, this woman's predicament arose from drinking her hot beverage too close to the keyboard.…
Posted in iBreak Stories, iPhone Repair, iPod Repair

Tea time is bad news for MacBook, and other repair stories

Tea for two and two for tea (only one comes out OK) The situation: A Pennsylvania woman sent her device in for a MacBook repair after its keyboard had an unfortunate brush with some tea. What happened: As with many of our customers, this woman's predicament arose from drinking her hot beverage too close to the keyboard.…
Posted in iBreak Stories, iPhone Repair, iPod Repair

Some “Oh Man!” repair moments from our customers

No Apple repair story is a good story. That is, all of them invariably end the same way – with you seeking out the services of a cell phone repair shop or other resource. But sometimes the circumstances by which you find yourself needing a repair are so unfortunate – such an "oh man!" moment…
Posted in iBreak Stories, iPhone Repair, MacBook Repair

There are many ways to break an iPod. Here are a few

The iPod is a device that many people cannot live – or at least can't live happily – without. As such, it's no wonder that we get a lot of broken devices shipped to us with customer notes asking for an iPod repair. While the ultimate repair requests are always the same – a new battery,…
Posted in iBreak Stories, iPod Repair

Kicking a MacBook when it’s down, and other repair stories

A bad problem turns worse The problem: An Indiana woman reached out to us for a MacBook repair after her device went from only working intermittently to not working altogether. What caused it: Initially, the woman's issue was that her computer's screen would only be displayed when the device was in a very particular position. If the…
Posted in iBreak Stories, MacBook Repair