Month: July 2014

iPhone 5c headphone jack not working? Try these troubleshooting tips

Here at iResQ, we're flooded with many repair requests a day, and by simply perusing the types of requests on display, we're able to identify certain repair trends among our customers and therefore, we must assume, the broader population. One request we've been noticing involves the iPhone 5c headphone jack not working. Customers will write…

Tips to keep your iPod alive as long as possible

You unwrap your new iPod from its case, and immediately imagine a world of possibilities. The device will accompany you everywhere. It'll be the soundtrack to your morning commute, the motivator that keeps you on the treadmill, and the lullaby that sends you to sleep at night. For many people out there, an iPod is…

Falling radios, headphone troubles, and other repair stories

Watch out for large falling objects The situation: A Wyoming man shipped in his device to us for an iPhone screen repair after his phone took an unfortunate tumble. What caused it: Sometimes, when looking for places to store your Apple devices, you can overlook things in the vicinity that can pose a risk to the safety…

Have an iPhone 5c headphone problem? How to get to the root of it

If you've ever found yourself facing an iPhone 5c headphone problem, then know you are not alone. For a variety of reasons, you may find yourself unable to listen to music or videos via headphones with your iPhone, but luckily any related problems can be remedied. First, make sure the headphones themselves are working properly.…

2 places not to take your iPhone 5c

The iPhone 5c is a great device, and it's selling like hotcakes thanks to its ease of use, the crystal clarity of the screen and the long battery time – Apple's website says, "The A6 chip is designed to be extremely energy efficient, so you can spend your day taking advantage of all the features and…

Failure to connect, and other repair stories

Computer doesn't connect to the Internet The situation: A Delaware man sent his device in for a MacBook repair after the computer continually failed to connect to his home WiFi network. What caused it: The root cause is unclear at this point, but it's possible that this has nothing to do with the computer at all, and…

Is your iPhone 5c power button stuck? You might not be alone

Have you ever had that moment where you feel like you're stuck in the "Twilight Zone" with your iPhone 5c? In particular, have you ever found that the iPhone 5c power button stuck and would only work if you endlessly pressed it? Many of us have had that moment where it seems as though our endless…

iPod issues from our customers

The iPod is the go-to music playing device for most people. It follows us on the subway, as we take runs, and as we just pad about the house. The constant potential usability of the iPod is one of the key reasons behind its popularity, but it also explains why the device stands at particularly…

Internal issues, rice not a cure-all, and other repair incidents

A crack that is more than surface deep The situation: A Virginia woman sent her device into us for a MacBook repair after a drop led to some damage. What caused it: It's a misconception that damage to an Apple device's screen only remains confined to the screen alone. Oftentimes a cracked screen can indicate that more…

iPhone 5C battery life tips

You've just unwrapped your brand new iPhone 5C and lo and behold, it's everything you expected it to be. Sleek, colorful and with a crystal clear display, the phone is one of those few products that actually looks actually like it does on the website. As you boot up your new phone and import contacts from…