Month: July 2014

No Apple repair story is a good story. That is, all of them invariably end the same way – with you seeking out the services of a cell phone repair shop or other resource. But sometimes the circumstances by which you find yourself needing a repair are so unfortunate – such an "oh man!" moment…

The MacBook is a wonderful computer, and as such follows many of us around wherever our lives may take us. This works out well most of the time, but occasionally a little mishap can result in a whole heap of trouble for your computer. Here, from our customer archive, are a few of the more…

So you've damaged your Apple product. Don't worry, it happens to the best of us. But we would caution you to be careful about how you proceed. You see, some of our customers don't make the greatest decisions when they've broken their device, and these blunders can lead to exacerbated problems – if not the…

Ah, the dreaded iPhone repair. If you haven't been down that road, in all likelihood you know someone who has. Here at iResQ, we're inundated with iPhone repair requests, sometimes hundreds over the course of a single week. A look at our clients' repair stories reveals some common trends: iPods left in cars, dropped on…

The iPod is a device that many people cannot live – or at least can't live happily – without. As such, it's no wonder that we get a lot of broken devices shipped to us with customer notes asking for an iPod repair. While the ultimate repair requests are always the same – a new battery,…

So you've just dropped your iPhone in the sink. Or accidentally took it into the pool with you. Or left in on the porch before a big storm. The truth is, there's a nearly infinite number of ways your can find yourself in the market for an iPhone repair thanks to water damage. When this…

A bad problem turns worse The problem: An Indiana woman reached out to us for a MacBook repair after her device went from only working intermittently to not working altogether. What caused it: Initially, the woman's issue was that her computer's screen would only be displayed when the device was in a very particular position. If the…

iPad falls into the wrong hands The problem: A Nevada man sent his device in for an iPad repair after it became the unfortunate plaything of a young person. What caused it: Let's just say that to a two-year-old, an iPad is no different than a toy giraffe, a stuffed lion, or anything else that can be…

iPad tumble not good, but could have been worse The situation: A New Jersey man sent his device into us for an iPad repair after the screen came off. What caused it: In this case, as in so many others, an inadvertent tumble landed the device in its current situation. However, unlike many of our customers, this…

Light or heavy, a drop is a drop The situation: A New Yorker sent his device in for an iPod repair after it stopped powering on. What caused it: Whether you drop an iPod from the top of the building or just a few feet, damage is bound to happen. As this customer emphasized in his email…