iBreak: Memory eater

The situation: A New York City man sent his device in to us for a MacBook repair after experiencing some marked declines in computing speed.  What caused it: The man said he suspects that the underlying cause is a single program that is continually running and therefore significantly taxing the device's speed. This is very likely the…

Deep injuries, a good dose of karma, and other repair stories

A problem that's more than screen-deep The situation: An Ohio man reached out to us for a computer repair because his device was experiencing intermittent shut-downs. These would happen without warning, which was understandably presenting a significant impediment to successful computing. What caused it: Sometimes a screen crack is confined to just that – the screen. But…