Month: March 2013

What to do when your iPhone falls in snow

Spring is fast approaching and temperatures have begun to rise in some areas of the country. However, there has been a significant amount of snow for much of the country so far this winter season, and there is still plenty of time left for people to get hit with another snowstorm. People very commonly damage their iPhone…

Why not to purchase device components online to attempt self-repair

We recently wrote an iBreak story that detailed how one iPhone owner from Champaign, Illinois attempted a self-repair by using online tutorials and purchasing components from an online source. If you read that article you know that this customer ran into a number of problems and caused significant extra damage to his phone with his attempt.…

iBreak stories: Don’t try this at home!

We recently received a white Apple iPhone 4S for Verizon from Champaign, Illinois. The owner of the device shared with us that the phone had been dropped, cracking the screen. However, before turning to iResQ's repair services, the owner attempted to fix the device himself first using an online tutorial. He was only able to…

iBreak stories: Android-powered Samsung? What are you doing here?

If you're one of our avid followers or even a new visitor, you might have thought that iResQ services are limited to Apple's iOS devices. While the majority of our services are related to Apple products, we also offer repairs for a variety of non-Apple devices, including the Google Nexus, Samsung Galaxy and HTC EVO smartphones. We…

iBreak stories: Babies, open liquids and iPhones do not mix

Many people naturally assume that a baby's tiny hands and an iPhone do not go together well, but for those who like to let small babies play with all their favorites electronics, here is lesson for you. We recently received a 16 GB Sprint iPhone 4S from New Orleans, Louisiana, that had had a run-in with a baby…

Apple could have named its iPhone the tripod

At a recent event at the University of Arizona's Department of Marketing Ken Segall, Apple's former chief of advertising, shared the other names that the company had been originally considering for its iPhone, 9To5Mac reported. The names that Apple considered included "Telepod," "Tripod," Mobi" and "iPad." Segall reportedly told his audience that "Telepod" was one of the options because it…

iPhone 5 put through the torture test

Android Authority recently decided to put the iPhone 5 through the Torture Test to challenge the device’s survival life and durability. The test is made up of three levels in which the iPhone is made vulnerable to common accidental hazards – the coffee test, scratch test and submersion test. Before the test, Android Authority admitted…

iBreak stories: The peculiar case of the MacBook Pro meltdown

We recently came across a particularly peculiar iBreak case when we received a 13-inch Unibody MacBook Pro from Fort Lauderdale, Florida. When we took a look at the device, we immediately noticed that something was strange with this computer. As you can see the green arrows pointing to in the photo, in some areas of the…

Tips for deleting iPhone photos permanently

There are many reasons to delete photos taken with your iPhone, ranging from clearing up storage space to protecting your privacy. In fact, one recent story of a woman who had her iPhone stolen is particularly nightmarish and may illustrate how cleaning up your phone's local storage could be a wise move for anyone. ABC7…

iBreak stories: Post office mishap

We all multitask – although some of us merely try to multitask and wind up letting a particular task fall through the cracks, breaking something or even hurting ourselves. Simply put, there are certain people who are more talented than others when it comes to handling multiple tasks simultaneously. One iPod owner in Raleigh, North Carolina, recently…